Friday, July 24, 2015

SharePoint 2013: attempting to share a file returns an error

Problem

A user attempts to share a file using the usual process (click on the ellipsis, and the click Share) and experiences the Sorry, something went wrong error message
You connect to the list while logged in using your standard account and verify the user experience. You then check Web Front End (WFE) ULS logs and find a block of messages, one of which includes:
Application error when access /_layouts/15/aclinv.aspx, Error=Only a limited set of people are allowed to share this content. at Microsoft.SharePoint.ApplicationPages.AclInv.InitPage() at Microsoft.SharePoint.ApplicationPages.AclInv.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
While logged into a WFE using a farm administrator account, you again attempt to share the file using the usual process and this time do not experience the error message.  You then check the list's Access Request Setting and find it disabled:
The error messages and your findings indicate that the problem involves permissions and configuration.

Solution

  1. Connect to the list using a farm administrator account.
  2. Go: Settings > Users and Permissions > Site permissions.
  3. Select the PERMISSIONS ribbon.
  4. In the Manage group, click the Access Request Settings button
  5. Enable Allow access requests, enter the appropriate email address for the person who will handle these requests, and then click OK.

References

  • Site Collection Administrators and Site Owners have the permissions necessary to configure the Allow Access Requests setting.

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